Accessibility Statement

Accessibility Statement

Our Commitment

Aspen Exchange (“Aspen Exchange,” “we,” “us,” or “our”) is committed to providing a website that is accessible to people of all abilities, including individuals with visual, auditory, motor, speech, and cognitive disabilities. We strive to ensure that information about 1031 exchanges, our services, resources, and online forms can be accessed and used by visitors regardless of the device, browser, or assistive technology they use.

Accessibility is an ongoing effort. We view accessibility as an important part of maintaining and improving our website, aspen1031.com (the “Site”), rather than as a one-time undertaking. We strive to incorporate accessibility considerations into the design, development, content, and ongoing maintenance of the Site.

Conformance Standards

We aim to conform to the Web Content Accessibility Guidelines (“WCAG”) 2.1, Level AA, published by the World Wide Web Consortium (“W3C”). These guidelines provide internationally recognized recommendations for improving the accessibility and usability of web content for people with a wide range of disabilities.

WCAG is organized around four core principles, often summarized as POUR:

  • Perceivable: Information and user interface components should be presented in ways users can perceive, including providing appropriate text alternatives for non-text content;
  • Operable: User interface components and navigation should be operable, including through keyboard navigation without requiring a mouse or other precise input;
  • Understandable: Information and the operation of the user interface should be understandable, including through clear instructions and predictable navigation; and
  • Robust: Content should be compatible with a variety of user agents, browsers, devices, and assistive technologies, including screen readers.

We also seek to comply with applicable accessibility requirements under the Americans with Disabilities Act (“ADA”), Section 508 of the Rehabilitation Act where applicable, and other applicable federal and state accessibility requirements to the extent those requirements apply to our digital properties.

Measures We Take to Support Accessibility

Aspen Exchange takes accessibility considerations into account through our website design, development, content creation, and quality assurance processes. Measures may include:

  • Including accessibility considerations in website design, development, content, and quality assurance processes;
  • Providing meaningful alternative text for informative images, icons, and graphics, while identifying purely decorative images appropriately;
  • Maintaining sufficient color contrast between text and background elements;
  • Structuring content using semantic HTML and logical heading hierarchies to support screen readers and other assistive technologies;
  • Working to ensure interactive elements, including forms, buttons, menus, and links, can be navigated using a keyboard;
  • Providing visible focus indicators for keyboard users;
  • Clearly labeling form fields and providing descriptive error messages when appropriate;
  • Avoiding reliance on color alone to communicate important information;
  • Designing content to remain usable when text is enlarged or when the Site is viewed at different screen sizes and zoom levels;
  • Periodically reviewing the Site using automated accessibility testing tools and, where feasible, manual testing; and
  • Incorporating accessibility best practices into updates to the Site.

Ongoing Monitoring and Continuous Improvement

Accessibility is an ongoing process. As we add new pages, features, forms, resources, and other content to the Site, we work to apply the accessibility principles described in this statement.

We periodically review the Site in light of evolving accessibility standards, technology, browser capabilities, assistive technologies, and feedback from visitors.

Despite our efforts, some portions of the Site may not yet be fully accessible. This may result from:

  • Third-party plugins, applications, widgets, or embedded content;
  • Legacy content or functionality;
  • Limitations of automated accessibility testing tools;
  • Technical limitations associated with certain browsers, devices, or assistive technologies; or
  • Changes in accessibility standards and best practices.

We are committed to identifying and addressing accessibility barriers as they are discovered, whether through internal review or through feedback from visitors.

Feedback & Assistance

We welcome feedback regarding the accessibility of the Site. If you experience difficulty accessing any portion of the Site, encounter content that does not appear to meet accessibility standards, or need assistance accessing information or completing an online form, please contact us.

When contacting us, it is helpful, although not required, to provide:

  • The specific page or feature where you experienced the issue;
  • The browser, device, or assistive technology you were using, if known; and
  • A description of the accessibility barrier or difficulty you encountered.

We will make reasonable efforts to respond to accessibility-related requests and provide assistance or an alternative means of accessing information where appropriate.

Third-Party Content

The Site may include content, functionality, widgets, applications, videos, forms, scheduling tools, analytics technologies, social media features, or other services provided by third parties.

Although we seek to consider accessibility when selecting and implementing third-party technologies, we do not control the accessibility practices of third-party providers and cannot guarantee the accessibility of content or functionality maintained by those providers.

If you encounter an accessibility issue involving third-party content or functionality on the Site, please contact us. We will make reasonable efforts to assist you, identify an alternative where available, or communicate the issue to the applicable third-party provider.

Contact Information

If you have questions, feedback, or need assistance related to the accessibility of this Site, please contact us: